This is a planning process that bridges the aspirations of the company business plan with the more mundane reality of what can be delivered with limited resources by a bunch of technical people.
There is often much frustration and angst between business users and IT departments. Much of the time this is due to lack of planning and engagement between the two. The IT department lacks the skills to do business planning and the business people lack the technical understanding to ask the right questions.
Over the past few years we have developed a streamlined process to link the business plan with an ISSP that engages key stakeholders and sets out a 1 to 3 year map of programmes and themes to address the issues.